PILOT Training

sign with people talking

This interactive tutorial is based on the Family Advocacy Skills Training program. You'll learn ways to communicate better with school staff in order to get what you need for your child. You can remember the skills with the acronym PILOT:

  • Prepare
  • Identify Both Sides
  • Listen
  • Overcome Obstacles
  • Think Reflectively

The PILOT tutorial is filled with up to two hours of instruction. We recommend you proceed through the five steps in order. Explore at your own pace and select information that is helpful to your particular situation. Click Step 1: Prepare to get started.

  • What's Your Style?

    How do you normally communicate with people? Take a short quiz to find out how assertive you are. Style Quiz.

  • Watch different ways parents handle meetings and see if you can identify how well they use the PILOT skills. Test Skills.

  • Chart Your Course

    Set goals and track progress with this feature. Chart Your Course.